Problem Note 53485: After upgrading Adobe Flash Player, the SAS® Collection Portlet and the SAS® Navigator portlet might fail to open content
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After you upgrade Adobe Flash Player, the SAS Collection Portlet and the SAS Navigation Portlet might fail to open content. Specifically, the links might not respond at all, or you might see the following error:
SecurityError: Error #3769
This problem is caused by changes to Flash Player.
As a workaround, you can change the display interface for SAS® BI Portlets from Flash mode to HTML mode. In HTML mode, the portlets render as HTML portlets instead of as Flash portlets. An HTML portlet does not look the same as a Flash portlet, but the underlying functionality is the same.
For information about how to change the display interface, see the topic "Display Interface for SAS BI Portlets" in the SAS Intelligence Platform: Web Administration Guide. You can find a link to the guide on the SAS® Intelligence Platform Product Documentation page. Click the tab for your release of SAS®, and then look under "Administration Documentation."
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS BI Portlets | Microsoft® Windows® for x64 | 4.3 | 4.4_M2 | 9.4 TS1M2 | |
| Microsoft Windows 8 Enterprise 32-bit | 4.3 | 4.4_M2 | 9.4 TS1M2 | |||
| Microsoft Windows 8 Enterprise x64 | 4.3 | 4.4_M2 | 9.4 TS1M2 | |||
| Microsoft Windows 8 Pro 32-bit | 4.3 | 4.4_M2 | 9.4 TS1M2 | |||
| Microsoft Windows 8 Pro x64 | 4.3 | 4.4_M2 | 9.4 TS1M2 | |||
| Microsoft Windows 8.1 Enterprise 32-bit | 4.3 | 4.4_M2 | 9.4 TS1M2 | |||
| Microsoft Windows 8.1 Enterprise x64 | 4.3 | 4.4_M2 | 9.4 TS1M2 | |||
| Microsoft Windows 8.1 Pro | 4.3 | 4.4_M2 | 9.4 TS1M2 | |||
| Microsoft Windows 8.1 Pro 32-bit | 4.3 | 4.4_M2 | 9.4 TS1M2 | |||
| Microsoft Windows 95/98 | 4.3 | |||||
| Microsoft Windows 2000 Advanced Server | 4.3 | |||||
| Microsoft Windows 2000 Datacenter Server | 4.3 | |||||
| Microsoft Windows 2000 Server | 4.3 | |||||
| Microsoft Windows 2000 Professional | 4.3 | |||||
| Microsoft Windows NT Workstation | 4.3 | |||||
| Microsoft Windows Server 2003 Datacenter Edition | 4.3 | |||||
| Microsoft Windows Server 2003 Enterprise Edition | 4.3 | |||||
| Microsoft Windows Server 2003 Standard Edition | 4.3 | |||||
| Microsoft Windows Server 2003 for x64 | 4.3 | |||||
| Microsoft Windows Server 2008 | 4.3 | 4.4_M2 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2008 R2 | 4.3 | 4.4_M2 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2008 for x64 | 4.3 | 4.4_M2 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2012 Datacenter | 4.3 | 4.4_M2 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2012 R2 Datacenter | 4.3 | 4.4_M2 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2012 R2 Std | 4.3 | 4.4_M2 | 9.4 TS1M2 | |||
| Microsoft Windows Server 2012 Std | 4.3 | 4.4_M2 | 9.4 TS1M2 | |||
| Microsoft Windows XP Professional | 4.3 | |||||
| Windows 7 Enterprise 32 bit | 4.3 | 4.4_M2 | 9.4 TS1M2 | |||
| Windows 7 Enterprise x64 | 4.3 | 4.4_M2 | 9.4 TS1M2 | |||
| Windows 7 Home Premium 32 bit | 4.3 | 4.4_M2 | 9.4 TS1M2 | |||
| Windows 7 Home Premium x64 | 4.3 | 4.4_M2 | 9.4 TS1M2 | |||
| Windows 7 Professional 32 bit | 4.3 | 4.4_M2 | 9.4 TS1M2 | |||
| Windows 7 Professional x64 | 4.3 | 4.4_M2 | 9.4 TS1M2 | |||
| Windows 7 Ultimate 32 bit | 4.3 | 4.4_M2 | 9.4 TS1M2 | |||
| Windows 7 Ultimate x64 | 4.3 | 4.4_M2 | 9.4 TS1M2 | |||
| Windows Millennium Edition (Me) | 4.3 | |||||
| Windows Vista | 4.3 | |||||
| Windows Vista for x64 | 4.3 | |||||
| 64-bit Enabled AIX | 4.3 | 4.4_M2 | 9.4 TS1M2 | |||
| 64-bit Enabled Solaris | 4.3 | 4.4_M2 | 9.4 TS1M2 | |||
| HP-UX IPF | 4.3 | 4.4_M2 | 9.4 TS1M2 | |||
| Linux for x64 | 4.3 | 4.4_M2 | 9.4 TS1M2 | |||
| Solaris for x64 | 4.3 | 4.4_M2 | 9.4 TS1M2 | |||